Service Counts

Swift Cleaning Services prides itself on efficient service, from the work we do to our friendly customer service. That's why we are confident enough to share our 'service counts' survey with you. After every job, we contact our customers to collect their feedback on the complete service that Swift has provided. In the unlikely event that a customer is unhappy, we reiterate our "Cleaner Carpets Guaranteed" policy and make sure that our customers are 100% satisfied with the cleaning service we have provided.

The figures below are genuine measures of our feedback. We hope that when you have experienced our service yourself you'll be happy to add to the positive responses.

Did the technician arrive on time? Our technicians arrived at the agreed time on 96% of occasions	Were you satisfied with the results? Only 1% of our respondents said that they were dissatisfied by the results of the cleaning
Was the technician suitably dressed for work? 99% of respondents were ‘very’ or ‘extremely’ satisfied by the appearance our technicians	Were they polite and courteous? 99% of respondents were ‘very’ or ‘extremely’ satisfied by the politeness and courteousness of our staff
Were all of the stains removed if not, did the technician explain why? 91% of respondents said that all the stains were removed, or the technician explained why they weren't	Would you recommend us to a friend? 98% of respondents said that they would recommend our services to a friend